| After placing an order, you will be sent a confirmation email/receipt, which includes an order number. Please provide this number when inquiring about your order.
Also, after you place an order you will receive an email from Authorize.net showing your credit card was charged by Natural Beauty Group. Your bank statements will show the charge as being from Natural Beauty Group. Orders are transmitted on a daily basis. The usual process time for orders, once received, until shipment is 24 to 48 hours (excluding weekend days). Orders placed on Saturdays and Sundays will be processed on Monday.
All orders are shipped by USPS Priority unless otherwise arranged. Shipping times for orders can take anywhere from 1 to 7 days form the day of shipment. All shipments are sent out on business days. We are not responsible for third party delivery systems.
Free Shipping
We provide free shipping in the continental United States for all orders over $75.00 excluding taxes. We use USPS Priority Mail service, which offers quick and secure shipping and handling of your products. USPS will calculate your shipping total and if your order is over $75.00 we will credit the cost to your account.
International Orders
For international orders, we only charge the actual cost of shipping and do not add any additional handling charges. We use USPS Global Priority Mail, which is very fast and economical. Once USPS determines the cost for shipping your order, we will add this amount to your invoice. Please feel free to email us with any shipping questions you may have. Thank you again for your order.
Order Inquiries
For questions regarding the status of your order or placing an order online, please email us or call us at 360.202.2764 (Direct). |